The plot thickens

Oh, I can't believe this! The clockstyle.com people want me to send them digital photos of the krappy kitkat klock! Dig this;


Dear John,

Thank you for your email.

I apologize your Jeweled Flamingo Kit Catﾮ Wall is defective. I have created a customer service ticket to resolve your issue. Please allow 2-3 business days for processing. If possible, please send digital photos of the item to (email deleted) and include your order number in the subject line. It will help us expedite the resolution. If we can be of further assistance, please email or call us at the number below.

Sincerely,

Staci
Customer Service




I am writing back.




Staci, Thanks for writing back so soon, and on a Saturday! But I am curious, why do you want photos of the thing I am returning? I just want my sixty bucks back. Please give me a return authorization number. Thanks, John




BTW - I haven't told them that I am posting our correspondence online- is that wrong?


1/7/07 - PLEASE NOTE - TO BE FAIR - We were promptly refunded, kudos to Clockstyle for that. - John

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