NEVER JET HOT

I got another email from the people at clockstyle.com about the defective KitKat Klock which is a piece of Krap, Now Staci who signs off as being "Customer Service" says this must go through their "customer service department" in another 2-3 days. Is this some sort of massive clock warehouse that takes up 3 city blocks? Does Murray in Faces go bowling with Alice in Accounting and Charlie in Hands? Is the team named "Klockwise" or something more clever than that even? But I digress. At least Staci has backed off of asking us to take a picture of the krappy klock. This is why I use a credit card to pay for stuff, if they fail to make this right, there's always a chargeback (I know, it costs them $20 in bank fees or more; not something I would do on a whim). Here's my latest Dear John letter from Clockstyle. Dear John, Thank you for your email. Taking pictures of the item is just something that we ask of all our customers that have damaged or defectiv...

Oh, I can't believe this! The clockstyle.com people want me to send them digital photos of the krappy kitkat klock! Dig this; Dear John, Thank you for your email. I apologize your Jeweled Flamingo Kit Catﾮ Wall is defective. I have created a customer service ticket to resolve your issue. Please allow 2-3 business days for processing. If possible, please send digital photos of the item to (email deleted) and include your order number in the subject line. It will help us expedite the resolution. If we can be of further assistance, please email or call us at the number below. Sincerely, Staci Customer Service I am writing back. Staci, Thanks for writing back so soon, and on a Saturday! But I am curious, why do you want photos of the thing I am returning? I just want my sixty bucks back. Please give me a return authorization number. Thanks, John BTW - I haven't told them that I am posting our correspondence online- is that wrong? 1/7/07 - PLEASE NOTE - TO BE FAIR - We were promptly...