NEVER JET HOT

Best Buy manager calls police on guy trying to return a Tony Bennett CD Apparently mellowness is non-refundable. Best Buy employee even claimed it was a LAW that CD's could not be refunded. I had heard something else about Best Buy employees calling 911 because someone tried to use a $2 bill. I hope those Kitcat clock people don't come after me with the law (See Klock saga below) We really need to bring back customer service, courtesy and friendly, helpful sales people. Is that asking too much?

Teresa's grandfather has some kind of interceptor that screens out salespeople even before the phone rings- What I want is a device like that but have it also sense if someone is sleeping and not allow any of the phones in the house to ring or quack (We have 1 duck phone) unless the urgency level is 6 or more on a 1-10 scale. Can it be done? And no I don't want one of those confounded cellular telephones. They're the work of the devil, I tell ya.

I got another email from the people at clockstyle.com about the defective KitKat Klock which is a piece of Krap, Now Staci who signs off as being "Customer Service" says this must go through their "customer service department" in another 2-3 days. Is this some sort of massive clock warehouse that takes up 3 city blocks? Does Murray in Faces go bowling with Alice in Accounting and Charlie in Hands? Is the team named "Klockwise" or something more clever than that even? But I digress. At least Staci has backed off of asking us to take a picture of the krappy klock. This is why I use a credit card to pay for stuff, if they fail to make this right, there's always a chargeback (I know, it costs them $20 in bank fees or more; not something I would do on a whim). Here's my latest Dear John letter from Clockstyle. Dear John, Thank you for your email. Taking pictures of the item is just something that we ask of all our customers that have damaged or defectiv...

Oh, I can't believe this! The clockstyle.com people want me to send them digital photos of the krappy kitkat klock! Dig this; Dear John, Thank you for your email. I apologize your Jeweled Flamingo Kit Catﾮ Wall is defective. I have created a customer service ticket to resolve your issue. Please allow 2-3 business days for processing. If possible, please send digital photos of the item to (email deleted) and include your order number in the subject line. It will help us expedite the resolution. If we can be of further assistance, please email or call us at the number below. Sincerely, Staci Customer Service I am writing back. Staci, Thanks for writing back so soon, and on a Saturday! But I am curious, why do you want photos of the thing I am returning? I just want my sixty bucks back. Please give me a return authorization number. Thanks, John BTW - I haven't told them that I am posting our correspondence online- is that wrong? 1/7/07 - PLEASE NOTE - TO BE FAIR - We were promptly...

One of the things I like about the Internet, you can air your grievances with merchants, I think that the ones that are smart enough to be aware of that will thrive. Here's an email I sent to ClockStyle.com about a Krappy Kit-Kat clock I got Teresa for Christmas- she wanted a specific model everyone else was OOS on- I ended up paying sixty bucks for what is basically a thirty dollar clock. We have an old broken plug-in model that I found in the free box at a yard sale- it has no hands and the lever is broken so only one eye moves- and his tail is missing. BUT that old one still works, at least it would if it had the aforementioned things fixed. As it stands, it's kind of kreepy. Anyway, here's the email I sent on 12/29/06 at 2:30PM- I am hopeful that they will refund my $60 promptly upon return of the offending kat. It's the right thing to do. Hi, we received a Kit-Kat clock from you and are very disappointed- some "jewels" fell off right out of the box, and ...

I can't seem to recall what it was that I did when I woke up in the middle of the night and couldn't get back to sleep, before the series of tubes known as the Internet became available to mere mortals. One time I went downstairs and watched "The Bad Seed", but that was before AMC became infested with too many commercials. I can't even stand to watch TV anymore unless the TIVO has spooled it up so I can avoid the commercials. Perhaps the ad agencies are going to have to go back to placing products right in the middle of the show, if Conan O'Brien tells me I need to switch to Crest toothpaste, it might subconsciously register, esp. if they put his grinning head on the box. It's the only way I can figure that Madison Avenue will be able to sell their Meatavitavegamin to jaded old characters such as myself.

I had gotten 2 free movie passes at work, never again will I go to the movies. Paid for 2 more tickets so we could all go, that was OK. Then; One bucket of popcorn, four medium cokes, TWENTY-FOUR FIFTY. And the kid sitting behind me, all through the movie... "I'm scared!!"... "Is that a good guy?" Cripes I think he was about seven- doesn't he know it's not REAL? (The movie was "A night at the Museum", not exactly "Dawn of the Dead" now is it??) Geez kid, when I was your age, I was hanging out a second-story window by one foot! He definitely needs a big brother to toughen him up. Or perhaps, a dad? But I just minded my own business and munched on my expensive popcorn.