WHY IT TAKES several rings...
Some callers surely wonder why it always takes us about 8 rings to answer the phone here at the Restless Mouse Novelty Company.
You see, our business line is routed to an old phone with a real bell in it, and it's LOUD SHRILL and OBNOXIOUS. I have a night job, so when people call mid-morning, we are still drinking coffee, coughing and scratching ourselves. Naturally when the phone rings we are all "CRAP! Already? Stupid phone!!" Then we laugh at our crappy customer service attitudes. After that, it takes maybe two more rings to compose oneself, another to cough some more (And nobody even smokes here!)... Only then are we ready to answer the phone in a pleasant and professional manner. So, bear with us.
You see, our business line is routed to an old phone with a real bell in it, and it's LOUD SHRILL and OBNOXIOUS. I have a night job, so when people call mid-morning, we are still drinking coffee, coughing and scratching ourselves. Naturally when the phone rings we are all "CRAP! Already? Stupid phone!!" Then we laugh at our crappy customer service attitudes. After that, it takes maybe two more rings to compose oneself, another to cough some more (And nobody even smokes here!)... Only then are we ready to answer the phone in a pleasant and professional manner. So, bear with us.
Comments