They lost a customer
I was just going to purchase Aston Windows Shell online, I had it a few years ago on my Windows 98 machine and it was kind of cool. So I click Paypal, it brings me to a screen which demands that I type in all my details, down to phone number and bra size if I was a girl, nevermind that paypal already has my billing details.
But I figured, well, I have a website that does that to customers, (they say it will be fixed in the next release) so OK, I dutifully type in all my particulars.
To my shock and dismay, at the order confirm page, they add $3.00 for "manual processing" - Why do they have to "manually process" a PAYPAL order?
I still wanted the program though, so I backed up to switch to a credit card (I was going to use my Paypal debit card- nyaaaah!) ... But all the information I has so laboriously typed in was GONE! So I gave up and blogged.
PS I went to tell them about the problem but could not find an email link on their home page!
But I figured, well, I have a website that does that to customers, (they say it will be fixed in the next release) so OK, I dutifully type in all my particulars.
To my shock and dismay, at the order confirm page, they add $3.00 for "manual processing" - Why do they have to "manually process" a PAYPAL order?
I still wanted the program though, so I backed up to switch to a credit card (I was going to use my Paypal debit card- nyaaaah!) ... But all the information I has so laboriously typed in was GONE! So I gave up and blogged.
PS I went to tell them about the problem but could not find an email link on their home page!
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